• Are you able to react quickly and appropriately to a telephone call? In this course, you’ll practise typical phrases for professional calls. The course is based on level A2/B1 of the Common European Framework of Reference for Languages.

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    Ein Telefonat beginnen

    to answer the phone to ask for contact person

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  • 120x120

    Einen Anruf erhalten

    to take over an incoming call to put someone through

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  • 120x120

    Informationen austauschen

    to ask for and to give information to exchange contact data to make appointments

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    Kommunikationsstörungen

    to clear misunderstandings to talk about problems with the telephone connection

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  • 120x120

    Nachrichten

    to leave or take messages to point out an urgent matter

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  • 120x120

    Ein Telefongespräch beenden

    to postpone an appointment to finish a call

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